Renew your subscription with your coach
Transfer to your coach and upload the receipt; once they confirm it, your plan stays open.
Why it matters
Your plan stays visible while your subscription is active. You'll get a reminder 3 days before it ends so you can renew in time.
Steps
- 1
Step 1
If your subscription ended
You'll see that your account needs activating by your coach. Tap “Renew subscription”, or “Message the coach” to agree on it first.
- 2
Step 2
Open My subscription
You'll find your subscription and days left, plus your coach's packages and prices. Pick one and tap “Pay for this package”.
- 3
Step 3
Transfer and upload the receipt
Your coach's InstaPay or Vodafone Cash is shown with a copy button. Transfer, choose how you paid, upload the receipt and tap “Send receipt”.
- 4
Step 4
Your coach confirms
Your coach gets the receipt; once they confirm the money arrived, your subscription renews itself and the invoice appears in My subscription.
Step 1 · If your subscription ended
Tips
- Paid your coach cash? Nothing to upload — they record it themselves.
- You can pay for several months at once; they're added to what you have left.
- Your logs and progress are kept even when your subscription ends.
Questions people ask
I uploaded the receipt but I'm still locked?
Your coach has to confirm it first. If it's taking long, message them.
Uploaded the wrong picture?
In My subscription tap “Cancel receipt” and upload a new one.
Related guides
Still need help?
Message us on WhatsApp and we'll get back to you quickly.
Updated 7 October 2026